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Kikkerland

Frequently asked questions about our products.

General

Product Questions

How do I make a return?

Exceptions to returns

Returns

How do I apply promo/discount codes?

Order process

Are prices including VAT?

What payment methods do you accept?

Ordering

When will my online order ship?

shipping information.

Right of Withdrawal

Shipping & Delivery

Do you have a complaint?

Do you offer warranty on online orders?

Who designs your products?

How do I submit a design to Kikkerland?

Where do your reviews come from?

How do I track my order?

Orders placed on marketplaces

Order tracking

Corporate ordering

My Rainbowmaker is not working? What should I do?

My Rainbowmaker is dusty, what should I do?

My Rainbowmaker crystal stopped spinning, what should I do?

What time of day does the Rainbowmaker work best?

How many LUX does my Rainbowmaker need to work?

Does the Rainbowmaker work on all windows?

Does the RainbowMaker need to be in direct sunlight?

My Rainbowmaker is not sticking to my window, is there anything I can do?

General Rainbowmaker Questions

Who designed the RainbowMaker?

Rainbowmaker

How do I use my Mini Microphone with my iPhone?

How do I use my Mini Microphone with my Android?

How do I use my Mini Microphone with my computer?

How do I use my Mini Microphone with my iPad?

Mini Microphones

How much weight can a Rhino Step Stool hold?

What is the height of the Rhino II Step Stool and Rhino II Tall Step Stool?

Rhino Step Stools

3D Puzzle Diagram: GG124

How do I solve my 3D Cat Wooden Puzzle?

Where can I find instructions for the T-Rex 3D Wooden Puzzle?

Where can I find instructions for the Owl 3D Wooded Puzzle?

3D Wooden Puzzles

How do I make my own sourdough starter?

How do I wind-up my Kitchen Timer?

How do I use my Reusable Beeswax Wraps?

Are the rainbow reusable straws dishwasher safe?

Are your Morph Mugs microwavable or dishwasher safe?

Kitchen Products

ST71 Storm Glass – Composition, Cleanup & First Aid Guide

CUCKOO CLOCK: SETUP AND CARE INSTRUCTIONS

Does my Retro Alarm Clock have a snooze option?

How do I prolong the life of my Cleaning Putty?

How do I use my Zip And Flip Head Rest?

How do I use my Sidekick Bath Tray?

Are the Flip & Zip Pillows machine washable?

Home

Security Tin Instructions

How do I use the Direction Ancillary Indicator on my Multi Tool?

Tools

My 7-in-1 pen is stuck!

Does My Kikkerland Pen Refill ?

How do I refill my 4-in-1 Pen and Pencil?

How do I open my 7-in-1 multitool pen?

Stationery Products

Mushroom Grow Light Instructions

Pollination Wand

Plant Care Kit Instructions

How do I make my own Weather House Hygrometer?

How do I clean my Leaf Cleaning Tongs?

Garden Products

FL67 Rechargeable Purse Light Battery Information

Electronic Bell Setup Instructions: BB74

How do I use my Universal Travel Adapter?

What is the voltage for the Universal Travel Adapter?

Tech Products

How do I stretch with my Double Sided Stretching Band?

Wellness

How to play Paws and Play?

How to play Foragers Playing Cards?

Tabby Cat Embroidery Kit Instructions

How do I play Dominoes. carabiner game?

How do I play Poker. carabiner game?

How do I play DiceZee. carabiner game?

How do I play my Kalimba?

Why do I not have enough thread for my embroidery kit?

I Lost my Embroidery Kit Design!

I lost the instructions for my Embroidery Kit!

How do I make my own music box?

How do I play Football-In-A-Tin?

My cat bingo is missing a card, what should I do?

How do I build my own ukulele?

How do I blow up my goat for my Goat Yoga game?

Fun & Games

Why is my Solar Queen not waving?

Solar

Introduction to Huckleberry: Clay Play

Huckleberry Carving Knife Guide

Huckleberry

How to Play the Harmonica?

How to play Frog Jumpsies French Skipping?

How to Juggle

Kidoki Cat's Cradle

How do I play Too Many Cooks?

Kidoki

Crafters Paper Lamp Instructions

Make Your Own Paper Flowers

How do I use my Crafter's Flower Paper Kit?

How do I make Felt Flowers with my Crafters Kit?

Crafters

Kobe DIY Dog Treats

Dog Treat Recipes

Kobe Hiking Kit

How do I fold my paper water bowl?

Kobe

Kiko Cat Treat Recipes

Kiko New Cat Welcome Kit

Kiko