Do you have a complaint?Updated 11 days ago

If you have a complaint about our products or our service, please contact us via the live chat, phone (+31 10 082 085 11), or email ([email protected]). You will receive a substantive response from us within 14 days of receipt of your complaint.

If you are not satisfied with the handling of your complaint, you can also submit it to the Thuiswinkel Disputes Committee (www.sgc.nl).